Refund Policy
Last updated: 8/26/2025
We want you to be completely satisfied with your purchase from Ohm PCs. This Refund Policy outlines our guidelines for returns, replacements, and refunds.
1. Custom-Built PCs
Due to the custom nature of our products, all sales of custom-built PCs are final. However, if your PC arrives damaged or with defective components, please contact us within 48 hours of delivery.
2. Warranty Coverage
All custom builds come with a limited warranty as specified at the time of purchase. If your PC develops a fault within the warranty period, we will repair or replace the defective components at no additional cost.
3. Cancellation Policy
You may cancel your order before it enters the building phase for a full refund. Once we begin assembling your custom PC, a cancellation fee of 15% will apply.
Contact Us
If you have any questions about our Refund Policy, please contact our customer support team at support@ohmpcs.com.